Products
In case you need technical information about our products you can check on our shop website and the instruction manual.
If you cannot find the answer to your question, please contact our customer service. We will provide a solution for you.
On our website, each product page includes a link to the instruction manual. Some simple items do not have manuals.
If you cannot find the answer to your question, please contact our customer service. We will provide a solution for you.
We are sorry if the product you wish to purchase is not currently available. We have not been able to ascertain when we can expect the product to be in stock.
We recommend that you check back on our website from time to time - as soon as we have a new shipment of this item in our warehouse, the item will become available to select for purchase.
In case you missed some piece in the package when you received the item or if part of product is no more working properly and you are within the 2 year guarantee, we have the possibility to send to you the needed spare part.
Please contact our customer service. We will provide a solution for you.
The company's own brands and products are developed in Berlin - from the first sketches to the international distribution of the goods - and manufactured in China.
In case you need technical information about our products you can check on our shop website and the instruction manual.
If you cannot find the answer to your question, please contact our customer service. We will provide a solution for you.
We don't have our own showroom or store on site, but we are represented in selected electronics stores with our brands like Klarstein and auna.
Products labelled as B-stock are repackaged goods or goods with slight packaging damage and signs of use, but are fully functional and are 10-20% cheaper than the A-stock counterpart. While we cannot provide you with a detailed error description for each item, we do inspect and categorize them all before resale in order to continue to provide you with fast delivery processes. However, we do offer a 1-year warranty for all B-stock items.
To our customers in the United Kingdom: We have a stock of UK plug adapters in our warehouse. When we ship items to match, we will include them accordingly.
To our customers in Switzerland: Currently we are not able to include plug adapters with product shipments to Switzerland, so we will additionally advise you of this in our Swiss webshops.
Our auna amplifiers offer you 100 W RMS per channel. Their impedance power is accordingly 8 - 16 ohms.
Our auna Verstärker have a power of 4 x 100 watts into 8 ohms with 4 x 50 watts of RMS power each.
Our auna car speakers are 50 watts RMS powerful.
If you have an amplifier and want to connect it to a subwoofer, we recommend a passive one, since active subwoofers usually already have an amplifier built in.
Our Spotify Connect doesn't support podcast playback yet, but you can listen to your favorite podcast from Spotify via Bluetooth on the Connect CD.
Our auna Connect 100 SE is an Internet radio - not DAB+. This means you can receive stations from all over the world - with DAB+, however, only national stations can be available. DAB+ radios do not have a country lock. The prerequisite is that DAB+ is available in the country.
Our auna HiFi tuner supports a USB size of up to 32 GB.
You want to connect our auna sound system to your TV? No problem: Just connect the line-out or headphone output of the TV with the aux-in of the speaker system and you're ready to go!
Our auna V7B floorstanding speaker has a power of 220 watts RMS.