Data protection

This privacy statement demonstrates our commitment to your privacy. The following discloses our information gathering and dissemination practices for this website.

Our site uses cookies to keep track of your shopping cart. We use cookies to identify you so we can retrieve your information so you don’t have to re-enter it each time you visit our site. You have the option to opt out of receiving these cookies when you visit the site initially.

Our site’s registration form and payment system requires users to give us contact information, like their name and email address, and unique identifiers. We may use customer contact details to send the user information about our company. The customer’s contact information is also used to contact the visitor when necessary if they have subscribed to the mail list. Users may opt-out of receiving future correspondence at any time by choosing to unsubscribe. Unique identifiers are collected to verify the users identity and for use in our record system.

When you sign up for our newsletter, we store your email address for marketing and market research purposes, up until such a point that you unsubscribe from the newsletter. By signing up for our newsletter, you explicitly consent to this. We would like to inform you that you can revoke this permission at any time, which will then take future effect.
Consent to email advertising (newsletter)
» I would like to subscribe to the newsletter. You too can now receive exclusive offers from us, which in some cases are only valid for newsletter subscribers. You can unsubscribe at any time. To remove your details from our distribution list, simply click the 1-click unsubscribe link that can be found at the end of every newsletter «

This site may contain links to other sites. We are not responsible for the privacy practices or the content of such web sites.

Our site uses an order form for customers to request information, products, and services. We collect visitors contact information and unique identifiers. Contact information from the order form is used to send orders and information about our company to our customers. The customers contact information is also used to get in touch with the visitor when necessary. Users may opt-out of receiving future mailings. Unique identifiers are collected from Web site visitors to verify the users identity and for use as account numbers in our record system.

Please note that we do not store your credit card information on our systems.


Cookies policy

A cookie is a small text file that we store on your device if you agree.

Our website uses cookies to distinguish you from other users of our website. Cookies also provide us with information about how this website is used so we can keep it is as up to date, relevant and error-free as possible. Further information about the types of cookies that may be used on this website is set out below:

Strictly necessary cookies. These are cookies that are essential to the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website or use a shopping basket.

Analytical/performance cookies. These cookies allow us to recognise and count the number of visitors to our website and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies. These cookies are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Please note that certain cookies may be set the moment you start visiting this website. You can choose to manage the cookies we use on this website through your browser settings at any time. However, if you use your browser settings to block all cookies (including strictly necessary cookies) you may not be able to access all or parts of our site. For more information about how to change your browser settings, and about cookies in general, you can visit www.allaboutcookies.org.


The responsible authority for the collection of data is Chal-Tec GmbH, Wallstr. 16, 10179 Berlin, Germany represented by managing director Eben Sermon, Dr. Nedim Cen.

  1. Chal-Tec GmbH
  2. Wallstr. 16
  3. 10179 Berlin
  4. Germany
  1. Phone: +44 (0) 20 331 838 57*
  2. Fax: +44 (0) 870-383-6459
  3. E-Mail: [email protected]

*Mon - Fri 10:00 am - 5:00 pm, Standard call rates apply

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